When will my order ship?
Orders are processed and shipped within 1–2 business days after being placed. Once your order has shipped, you will receive an email confirmation with your tracking number.
If you do not receive a shipping confirmation within 2 business days, please check your spam or junk folder and be sure to add Info@FBMFashionHouse.com to your safe sender list to avoid missing future updates.
If you do not receive a shipping confirmation within 2 business days, please check your spam or junk folder and be sure to add Info@FBMFashionHouse.com to your safe sender list to avoid missing future updates.
Do you offer refunds?
We do not offer refunds. All sales are final. Please review sizing, descriptions, and product photos carefully before placing your order.
Can I exchange an item?
Yes, we accept exchanges only for eligible items. Customers are responsible for the return shipping costs associated with any exchange.
To request an exchange, please contact us at Info@FBMFashionHouse.com within 3 days of receiving your order.
To request an exchange, please contact us at Info@FBMFashionHouse.com within 3 days of receiving your order.
What if I received the wrong or damaged item?
If you receive the wrong item or your order arrives damaged, please email Info@FBMFashionHouse.com within 48 hours of delivery. We’ll make it right as quickly as possible.
I didn’t get a confirmation email—what should I do?
Please check your spam or junk folder first. To avoid missing updates, add Info@FBMFashionHouse.com to your safe sender list.